PIONEERING 'RANT' SERVICE LAUNCHED

StadiaDirectory.com, the leading online database of world stadia, has announced the launch of a stadium 'rant' line to help disgruntled fans voice their opinions.

Supporters frustrated by a bad gameday experience or poor facilities can now phone or tweet details of their issues, or - if they feel compelled - praise, to a new communications channel monitored by StadiaDirectory.

The independent line will give fans of all clubs and sports the chance to positively influence their favourite arenas as they log comments via phone, Skype or Twitter using the pioneering StadiaShout service.

Users can ring +44 (0)208 144 0999, Skype the user 'StadiaShout' or tweet #StadiaShout, where all comments will be recorded and collated so that StadiaDirectory can monitor trends and liaise with stadium management companies with the aim of improving fan interaction with hundreds of iconic venues.

On launching the service, Chris Rivett, managing director of StadiaDirectory.com, explained: “As an independent platform we regularly receive comments from visitors to StadiaDirectory about various arenas, and by setting up StadiaShout we'll make sure those observations are put to good use and not falling on deaf ears.

“We will be sharing frequently reported problems with the individual venues and with our readers, and categorising the issues stadium visitors commonly have. 

“We're hoping that as the service becomes more and more established, venues will act to address the concerns of their customers and the data will be of interest to architects and developers when planning future venues.

“Teams and stadiums are nothing without their fans and this gives clubs the chance to listen to their visitors to improve matchday experiences.”

 

Posted on 14/08/2013